Application support and enhancement services after implementation

Avoid Downtime and Increase User Satisfaction

What is managed IT services?

An app’s life doesn’t stop at the moment it’s released. It actually only starts then, or even later – when you start getting users. And these users will have questions, problems, and will need support – we can help with that.

Solutions

Outsourced support services help to:

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    MANAGE COSTS

    Outsourced support services cut expenses an in-house support team would incur – no overhead, no training, no equipment, no unexpected costs. A controlled monthly fee instead.

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    SPEND YOUR TIME ON THINGS YOU DO BEST

    Instead of spending your and your team’s time on working app support, you get to focus your time on marketing, product development, and customer experience. We got your back.

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    GAIN ACCESS TO EXTENSIVE EXPERIENCE

    Instead of having to train your in-house team, you get one point of contact that already has a team of experienced professionals ready to handle any request your users might have.

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    INCREASE USER TRUST & RETENTION

    Solving customers’ problems fast is shown to increase brand trust and customer lifetime value. And who can better help them find their way than the people who developed the app?.

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    INCREASE SECURITY

    As a primarily IT company, we have experience with possible cyber attacks and security issues. Leave it up to us to quickly and effectively deal with these problems for your company.

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    DEVELOP WHAT THE USERS NEED

    There is no guesswork for further development of the app. Implementing support services means getting live feedback from your clients which produces the right ideas for future updates.